Returns/Refund Policy

Returns: If you are not 100% satisfied with your order, please contact us within 7 days of receiving your order. We work quickly to resolve issues. All return must include an explanation as of why a return/exchange is being requested. In the event of damage, we will request a picture of the shipment they received. We offer “Hassle Free” returns and want you to love your new decal(s).

If you receive the wrong order or if your order is damaged, please contact us
Our Return Policy lasts 30 days, from the day of delivery. 

  • We do not offer returns on decals that have been used.
  • We do not offer returns on decals that have been placed improperly (includes such improper application methods as not cleaning surfaces prior to application, using application devices that scratch or tear the decals, or not applying the decals straight).

Refunds (if applicable): Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and the status of your return. For Customer Service:

Shop Vinyl Design is built on the foundation of providing outstanding customer service. Send us a message and we will follow up with you shortly.

Weekend messages will be returned on the following business day (excluding national holidays).

Contact Us

Shop Vinyl Design

7965 State Road 50

Groveland, FL 34736

Phone: 407-431-0903